When placing an order please submit your art to firstname.lastname@example.org with the Purchase Order Number in the subject line.
We require the following file types for these decorating methods:
For already digitized files, we require Tajima DST files or Wilcom EMB files. If digitizing services are required, please send in art in the acceptable file formats listed below for the other methods.
Please submit artwork in Adobe Illustrator vector format. Convert all text to outlines. If a placed/imported Adobe Photoshop type image is necessary, that original file should be included. The Photoshop file (TIFF or JPG) should be at least 300 dpi or higher and the art to size. Please feel free to contact your RADIUS Representative for any assistance or clarification you may need.
All Other Methods:
Adobe Illustrator vector artwork is preferred. Please save as an EPS or AI file. Be sure to convert all text to outlines.
Unsupported art file formats: QuarkXpress, Pagemaker, InDesign and Freehand. Microsoft Office programs (Microsoft Word, Microsoft Power Point, Excel, etc.) are not graphics programs and will not be recognized through art acceptance process.
All artwork is to be approved via a digital mock-up through email. Artwork must be checked for spelling, color, sizes ordered, and placement of the art and accuracy of artwork by the customer. It is very important to look over every detail of the mockup, as this is how your garments will print. Radius LLC will not accept responsibility for corrections not implemented and/or requested after artwork approval.
Any modifications requested after customer approval will result in production delays and additional expenses for which the client will be invoiced accordingly.
Any delays in the approval process of the mockup can/will result in production delays.
Please note: Artwork with tight registration, halftones, screen tints and/or bleeds must be reviewed by our Art Department for approval. Avoid very fine lines, both in type and illustrations.
IF YOU HAVE ANY QUESTIONS, CONTACT YOUR RADIUS PROFESSIONAL @
1-800-314-1365 OR EMAIL AT ART@RADIUSPROMOTIONS.COM
Exact PMS color matches are available on most products, but some materials allow only an approximate match. RADIUS understands the necessity to meet strict branding standards and will advise the client prior to production if any design criteria cannot be met by the particular product production process. We try to match your color selection as closely as possible using PMS numbers as a reference. If a special color is desired, such a request must be clearly stated on the order and a swatch of the color to be matched must accompany the order. Special colors may delay your order and may incur a PMS color match charge.
A design with many colors with require more screens to be created. More screens will equal more set up & higher print costs. Let your Radius Representative help you get the most effective decoration application for your logo.
Corporate Accounts are handled with extra care to assure that all branding guidelines are strictly maintained to the client specifications. We go the extra mile to be sure that the integrity of your brand is correctly applied to the products we provide.
Radius is focused on providing for the needs of our clients, but we stress the economy of scale. With any customized product the cost of set up to imprint can be as much or more than the cost of the imprint itself. We require a minimum order of 24 pieces for most apparel orders. For special projects or needs, please contact RADIUS for options. We will find a solution for you.
Allow for plenty of time when you order. If you need shirts in a hurry, rush charges may apply.